:root {
  --ink:#17212b;--muted:#657383;--line:#d9e0e7;--line-soft:#e9edf1;--panel:#fff;--canvas:#f4f6f8;
  --nav:#17324d;--accent:#1f6f8b;--accent-soft:#e8f3f6;--good:#1f7a4d;--good-soft:#e8f5ee;
  --warn:#9a6413;--warn-soft:#fff4df;--bad:#a33b35;--bad-soft:#fbeceb;--shadow:0 8px 24px rgba(20,40,60,.08);--radius:12px
}
*{box-sizing:border-box}html,body{margin:0;min-height:100%;font-family:"Segoe UI",Arial,sans-serif;color:var(--ink);background:var(--canvas)}
button,input,select{font:inherit}button{cursor:pointer}.app-shell{min-height:100vh;display:grid;grid-template-columns:248px 1fr}
.sidebar{background:var(--nav);color:#fff;min-height:100vh;position:sticky;top:0;display:flex;flex-direction:column;padding:20px 14px}
.brand-block{display:flex;gap:12px;align-items:center;padding:4px 8px 22px;border-bottom:1px solid rgba(255,255,255,.13)}
.brand-mark{width:42px;height:42px;border-radius:10px;display:grid;place-items:center;background:#fff;color:var(--nav);font-weight:800;letter-spacing:.4px}
.brand-name{font-weight:700;font-size:15px}.brand-subtitle{margin-top:3px;color:rgba(255,255,255,.68);font-size:12px}
.nav-list{display:grid;gap:5px;margin-top:18px}.nav-item{border:0;background:transparent;color:rgba(255,255,255,.8);text-align:left;padding:10px 12px;border-radius:8px}
.nav-item:hover{background:rgba(255,255,255,.08);color:#fff}.nav-item.active{background:rgba(255,255,255,.16);color:#fff;font-weight:650}
.sidebar-footer{margin-top:auto;padding:16px 8px 4px;border-top:1px solid rgba(255,255,255,.13)}.data-status{font-size:12px;font-weight:650}.privacy-line{margin-top:6px;color:rgba(255,255,255,.6);font-size:11px;line-height:1.4}
.workspace{min-width:0}.topbar{display:flex;align-items:center;gap:16px;padding:18px 26px;background:var(--panel);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:10}
.page-heading{min-width:0}.page-heading h1{margin:0;font-size:24px;line-height:1.2}.page-heading p{margin:4px 0 0;color:var(--muted);font-size:13px}.topbar-actions{margin-left:auto}
.menu-button{display:none}.icon-button{border:1px solid var(--line);background:#fff;border-radius:8px;width:38px;height:38px}
.filter-bar{display:block;padding:10px 26px 13px;background:#fff;border-bottom:1px solid var(--line);position:sticky;top:81px;z-index:9}
.filter-bar[hidden]{display:none!important}
.filter-bar-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:9px;color:var(--muted);font-size:11px;font-weight:750;text-transform:uppercase;letter-spacing:.35px}.filter-collapse-button{padding:6px 10px;text-transform:none;letter-spacing:0}.filter-bar-controls{display:flex;flex-wrap:wrap;gap:10px;align-items:end}.filter-bar.is-collapsed{padding-top:7px;padding-bottom:7px}.filter-bar.is-collapsed .filter-bar-heading{margin:0}.filter-bar.is-collapsed .filter-bar-controls{display:none}
.filter-bar label{display:grid;gap:5px;color:var(--muted);font-size:11px;font-weight:650}.filter-bar select{min-width:132px;max-width:220px;padding:8px 30px 8px 9px;border:1px solid var(--line);border-radius:7px;background:#fff;color:var(--ink)}.filter-bar input[type=date]{min-width:145px;padding:7px 9px;border:1px solid var(--line);border-radius:7px;background:#fff;color:var(--ink)}
.main-content{padding:24px 26px 48px;outline:none}.page-stack{display:grid;gap:20px}.section-head{display:flex;align-items:end;justify-content:space-between;gap:16px}.section-head h2,.section-head h3{margin:0}.section-head p{margin:5px 0 0;color:var(--muted);font-size:13px}
.button{border:1px solid var(--line);border-radius:8px;padding:9px 13px;background:#fff;color:var(--ink);font-weight:650;font-size:13px}.button:hover{filter:brightness(.98)}.button-primary{background:var(--nav);color:#fff;border-color:var(--nav)}.button-accent{background:var(--accent);color:#fff;border-color:var(--accent)}.button-danger{background:var(--bad);color:#fff;border-color:var(--bad)}.button-ghost{background:transparent}.button[disabled]{opacity:.5;cursor:not-allowed}.button-row{display:flex;flex-wrap:wrap;gap:8px}
.kpi-grid{display:grid;grid-template-columns:repeat(6,minmax(145px,1fr));gap:12px}.kpi-card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:16px;min-width:0}.kpi-clickable{font:inherit;color:inherit;text-align:left;cursor:pointer;width:100%;transition:border-color .15s ease,box-shadow .15s ease,transform .15s ease}.kpi-clickable:hover{border-color:var(--accent);box-shadow:0 4px 14px rgba(11,25,38,.08);transform:translateY(-1px)}.kpi-clickable:focus-visible{outline:3px solid rgba(23,95,128,.22);outline-offset:2px}.kpi-label,.kpi-value,.kpi-change{display:block;min-width:0}.kpi-label{color:var(--muted);font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.45px;line-height:1.2}.kpi-value{margin-top:8px;font-size:clamp(18px,1.8vw,24px);font-weight:750;line-height:1.15;white-space:normal;overflow-wrap:anywhere;font-variant-numeric:tabular-nums}.kpi-change{margin-top:7px;font-size:12px;line-height:1.25;color:var(--muted)}.kpi-change.good{color:var(--good)}.kpi-change.bad{color:var(--bad)}
.grid-2{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(290px,.85fr);gap:16px}.grid-even{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.grid-3{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}
.panel{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:18px;min-width:0}.panel.flush{padding:0;overflow:hidden}.panel h2,.panel h3{margin:0}.panel-subtitle{color:var(--muted);font-size:12px;margin-top:5px}
.insight-list{display:grid;gap:10px;margin-top:14px}.insight{border-left:3px solid var(--accent);padding:9px 11px;background:#f7fafb;border-radius:0 7px 7px 0;font-size:13px;line-height:1.45}.insight.good{border-left-color:var(--good);background:var(--good-soft)}.insight.warn{border-left-color:var(--warn);background:var(--warn-soft)}.insight.bad{border-left-color:var(--bad);background:var(--bad-soft)}
.chart-wrap{height:300px;position:relative;margin-top:12px}.chart-wrap.small{height:240px}.chart-canvas{width:100%;height:100%;display:block}.chart-empty{height:100%;display:grid;place-items:center;color:var(--muted);font-size:13px}
.table-tools{display:flex;flex-wrap:wrap;gap:9px;align-items:center;padding:14px 16px;border-bottom:1px solid var(--line-soft)}.search-input,.text-input,.number-input,.date-input{border:1px solid var(--line);border-radius:8px;padding:9px 10px;background:#fff;color:var(--ink)}.search-input{min-width:260px}.table-select{border:1px solid var(--line);border-radius:8px;padding:8px 28px 8px 9px;background:#fff}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;font-size:12px}th{text-align:left;color:#4c5b69;background:#f7f9fb;font-size:11px;letter-spacing:.2px;position:sticky;top:0;z-index:1}th,td{padding:10px 12px;border-bottom:1px solid var(--line-soft);white-space:nowrap}tbody tr:hover{background:#f8fbfc}td.wrap{white-space:normal;min-width:230px}td.number,th.number{text-align:right;font-variant-numeric:tabular-nums}.table-link{border:0;padding:0;color:#175f80;background:transparent;font-weight:700;text-align:left}
.badge{display:inline-flex;align-items:center;gap:5px;padding:4px 7px;border-radius:999px;font-size:10px;font-weight:750;background:#eef2f5;color:#526170}.badge.good{background:var(--good-soft);color:var(--good)}.badge.warn{background:var(--warn-soft);color:var(--warn)}.badge.bad{background:var(--bad-soft);color:var(--bad)}.badge.info{background:var(--accent-soft);color:var(--accent)}
.progress-shell{height:10px;background:#e7ebef;border-radius:999px;overflow:hidden}.progress-bar{height:100%;width:0;background:var(--accent);transition:width .15s ease}.progress-label{margin-top:8px;color:var(--muted);font-size:12px}
.drop-zone{border:2px dashed #aeb9c4;border-radius:14px;background:#fafcfd;padding:42px 24px;text-align:center}.drop-zone.dragover{border-color:var(--accent);background:var(--accent-soft)}.drop-zone h2{margin:0}.drop-zone p{color:var(--muted);margin:8px 0 18px}.file-input{display:none}
.review-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-top:14px}.review-item{padding:12px;background:#f7f9fb;border:1px solid var(--line-soft);border-radius:8px}.review-item span{display:block;color:var(--muted);font-size:10px;text-transform:uppercase;font-weight:700;letter-spacing:.4px}.review-item strong{display:block;margin-top:5px;font-size:16px}
.notice{border:1px solid var(--line);border-radius:9px;padding:12px 14px;background:#f8fafb;font-size:13px;line-height:1.45}.notice.good{border-color:#b7d9c6;background:var(--good-soft)}.notice.warn{border-color:#ead19f;background:var(--warn-soft)}.notice.bad{border-color:#e2b9b6;background:var(--bad-soft)}
.empty-state{display:grid;place-items:center;text-align:center;min-height:330px;background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:30px}.empty-state h2{margin:0}.empty-state p{max-width:520px;color:var(--muted);line-height:1.55}
.detail-hero{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:18px;display:flex;justify-content:space-between;gap:20px;align-items:start}.detail-title{margin:0;font-size:22px}.detail-meta{color:var(--muted);font-size:12px;margin-top:6px}
.tabs{display:flex;flex-wrap:wrap;gap:6px}.tab{border:1px solid var(--line);background:#fff;border-radius:8px;padding:8px 11px;font-size:12px;font-weight:650}.tab.active{background:var(--nav);color:#fff;border-color:var(--nav)}
.opportunity-card{border:1px solid var(--line);border-radius:10px;padding:15px;background:#fff}.opportunity-card+.opportunity-card{margin-top:10px}.opportunity-card h3{margin:0;font-size:15px}.opportunity-reason{margin-top:8px;color:#41505e;font-size:13px;line-height:1.5}.opportunity-footer{margin-top:12px;display:flex;justify-content:space-between;gap:12px;align-items:center}
.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.form-field{display:grid;gap:6px}.form-field label{font-size:12px;font-weight:700}.form-help{color:var(--muted);font-size:11px;line-height:1.4}
.modal-backdrop{position:fixed;inset:0;background:rgba(11,25,38,.48);z-index:100;display:grid;place-items:center;padding:20px}.modal{width:min(900px,calc(100vw - 40px));max-height:90vh;overflow:hidden;background:#fff;border-radius:14px;box-shadow:var(--shadow);display:flex;flex-direction:column}.modal.modal-wide{width:min(1320px,calc(100vw - 24px))}.modal-head{display:flex;justify-content:space-between;align-items:center;padding:17px 20px;border-bottom:1px solid var(--line);flex:0 0 auto}.modal-head h2{margin:0;font-size:19px}.modal-body{padding:20px;min-height:0;overflow:auto}.modal .table-wrap{max-height:min(58vh,580px);overflow:auto;overscroll-behavior:contain}.modal-table-wrap,.focus-table-wrap{scrollbar-gutter:stable}.focus-table-wrap{max-height:min(62vh,620px);overflow:auto}.drilldown-table .sticky-col{background:#fff}.drilldown-table th.sticky-col{background:#f7f9fb;z-index:4}.drilldown-table td.sticky-col{position:sticky;z-index:2}.drilldown-table .sticky-col-1{left:0;min-width:230px;width:230px;max-width:230px;white-space:normal}.drilldown-table .sticky-col-2{left:230px;min-width:120px;width:120px;max-width:150px}.drilldown-table .sticky-col-2{box-shadow:5px 0 7px -7px rgba(11,25,38,.55)}.drilldown-table tbody tr:hover .sticky-col{background:#f8fbfc}
.toast-region{position:fixed;right:18px;bottom:18px;z-index:200;display:grid;gap:8px}.toast{background:#17212b;color:#fff;padding:11px 14px;border-radius:8px;box-shadow:var(--shadow);font-size:12px;max-width:360px}.toast.good{background:var(--good)}.toast.bad{background:var(--bad)}
.print-only{display:none}.muted{color:var(--muted)}.small{font-size:12px}.right{text-align:right}
@media(max-width:1180px){.kpi-grid{grid-template-columns:repeat(3,minmax(145px,1fr))}.grid-3{grid-template-columns:1fr}}
@media(max-width:900px){.app-shell{grid-template-columns:1fr}.sidebar{position:fixed;left:0;top:0;bottom:0;width:248px;z-index:50;transform:translateX(-105%);transition:transform .2s ease}.sidebar.open{transform:translateX(0)}.menu-button{display:inline-grid;place-items:center}.grid-2,.grid-even{grid-template-columns:1fr}.filter-bar{top:81px}}
@media(max-width:650px){.topbar{padding:14px 16px}.main-content{padding:18px 14px 38px}.filter-bar{padding:12px 14px;position:static}.filter-bar label,.filter-bar select,.filter-bar input[type=date]{width:100%;max-width:none}.filter-bar-controls{display:grid;grid-template-columns:1fr;width:100%}.kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.review-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.search-input{min-width:0;width:100%}.form-grid{grid-template-columns:1fr}}
@media(max-width:650px){.modal-backdrop{padding:8px}.modal{width:calc(100vw - 16px);max-height:94vh}.modal.modal-wide{width:calc(100vw - 16px)}.modal-body{padding:12px}.modal .table-wrap{max-height:58vh}.drilldown-table .sticky-col-1{min-width:185px;width:185px;max-width:185px}.drilldown-table .sticky-col-2{left:185px;min-width:105px;width:105px;max-width:105px}}
@media print{body{background:#fff}.sidebar,.topbar,.filter-bar,.toast-region,.no-print{display:none!important}.app-shell{display:block}.main-content{padding:0}.panel,.kpi-card,.detail-hero{box-shadow:none;break-inside:avoid}.print-only{display:block}.table-wrap{overflow:visible}th{position:static}}

/* Interactive report center and report detail views */
.report-card{display:flex;flex-direction:column;justify-content:space-between;gap:18px;min-height:160px}
.report-card .button-row{margin-top:auto}.report-section-head{margin-bottom:10px}.report-card-select{display:grid;gap:6px;margin-top:14px}.report-card-select span{font-size:11px;font-weight:700;color:var(--muted)}
.report-hero{align-items:center}.report-family{font-size:10px;font-weight:800;text-transform:uppercase;letter-spacing:.7px;color:var(--accent);margin:16px 0 5px}.report-period{display:grid;gap:4px;text-align:right;font-size:12px;color:var(--muted)}.report-period strong{font-size:14px;color:var(--ink)}
.report-local-controls{display:flex;flex-wrap:wrap;gap:10px;align-items:end;background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:13px 14px}.report-control{display:grid;gap:5px;color:var(--muted);font-size:11px;font-weight:700}.report-control select{min-width:170px}.report-search{flex:1;min-width:250px}.report-search .search-input{width:100%;min-width:0}.report-result-count{margin-left:auto;display:grid;align-content:end;text-align:right;min-width:85px}.report-result-count strong{font-size:18px}.report-result-count span{font-size:10px;color:var(--muted);text-transform:uppercase;letter-spacing:.35px}
.report-kpis{grid-template-columns:repeat(auto-fit,minmax(150px,1fr))}.report-table-title{justify-content:space-between}.report-table th{padding:0}.report-sort{width:100%;height:100%;border:0;background:transparent;color:#4c5b69;font:inherit;font-weight:700;text-align:left;padding:10px 12px;white-space:nowrap}.report-sort.number{text-align:right}.report-sort:hover{background:#eef4f7;color:var(--ink)}.sort-arrow{font-size:9px;color:var(--accent)}.wrap-cell{display:block;white-space:normal;min-width:210px;line-height:1.35}.report-mini-table{max-height:300px}.report-detail-page .table-link{text-decoration:none}.report-detail-page .table-link:hover{text-decoration:underline}
@media(max-width:650px){.report-period{text-align:left}.report-hero{display:grid}.report-result-count{margin-left:0;text-align:left}.report-control,.report-control select{width:100%;max-width:none}.report-search{min-width:100%}}


/* Open Sales */
.settings-readout{border:1px solid var(--line);border-radius:8px;padding:10px 12px;background:#f7f9fb;font-weight:700;font-size:13px;line-height:1.35}.settings-readout span{color:var(--muted);font-size:11px;font-weight:500}
.open-sales-hero{align-items:center}.aging-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.aging-card{border:1px solid var(--line);border-radius:10px;background:#fff;padding:13px;text-align:left;display:grid;gap:7px;color:var(--ink)}.aging-card:hover{background:#f8fbfc;border-color:#b8c5d0}.aging-card.active{border-color:var(--accent);background:var(--accent-soft)}.aging-card span{font-size:11px;color:var(--muted);font-weight:700;text-transform:uppercase;letter-spacing:.35px}.aging-card strong{font-size:20px}.aging-card small{color:var(--muted);font-size:11px}
@media(max-width:900px){.aging-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.open-sales-hero{display:grid}}
@media(max-width:520px){.aging-grid{grid-template-columns:1fr}}

/* v1.8 application header and page-owned filters */
.app-header{padding:10px 26px;min-height:58px}.app-header-copy{display:flex;align-items:baseline;gap:12px;min-width:0}.topbar-brand{font-size:15px;color:var(--ink);white-space:nowrap}.app-data-through{font-size:11px;color:var(--muted);white-space:nowrap}.page-banner{padding:18px 26px 14px;background:var(--panel);border-bottom:1px solid var(--line-soft)}.filter-bar{top:58px}.local-filter-bar{display:flex;flex-wrap:wrap;gap:10px;align-items:end;padding:12px 14px;background:#fff;border:1px solid var(--line);border-radius:var(--radius)}.local-filter-bar label{display:grid;gap:5px;color:var(--muted);font-size:11px;font-weight:650}.local-filter-bar select{min-width:145px;max-width:235px;padding:8px 30px 8px 9px;border:1px solid var(--line);border-radius:7px;background:#fff;color:var(--ink)}.local-filter-bar input[type=date]{min-width:145px;padding:7px 9px;border:1px solid var(--line);border-radius:7px;background:#fff;color:var(--ink)}
.customer-review-controls{grid-template-columns:minmax(260px,1fr) minmax(190px,230px)}.customer-review-controls .table-select,.customer-review-controls .date-input{width:100%;min-width:0;max-width:100%}.report-card-select{min-width:0}.report-card-select .table-select{width:100%;min-width:0;max-width:100%}.customer-brief-kpis{grid-template-columns:repeat(auto-fit,minmax(185px,1fr))}.customer-title-with-badge{display:flex;align-items:center;gap:9px}.five-star-customer-badge{width:34px;height:34px;object-fit:contain;flex:0 0 auto}.five-star-review-status{display:flex;align-items:center;gap:7px;margin-top:12px;font-size:12px;font-weight:750;color:var(--nav)}.five-star-review-status[hidden]{display:none}.five-star-review-status img{width:28px;height:28px;object-fit:contain}

/* Five Star program */
.five-star-banner{display:flex;align-items:center;gap:16px;background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:16px 18px}.five-star-banner img{width:64px;height:64px;object-fit:contain}.five-star-banner h2{margin:0;font-size:20px}.five-star-banner p{margin:5px 0 0;color:var(--muted);font-size:12px}.five-star-name{display:inline-flex;align-items:center;gap:6px}.five-star-name img{width:24px;height:24px;object-fit:contain}.five-star-empty-emblem{width:88px;height:88px;object-fit:contain;margin-bottom:10px}.five-star-score-hero{display:flex;align-items:center;gap:15px;padding:14px;border:1px solid var(--line);border-radius:12px;background:#f8fafb}.five-star-score-hero img{width:74px;height:74px;object-fit:contain}.five-star-score-hero>div{display:grid;gap:3px}.five-star-score-hero strong{font-size:28px}.five-star-score-hero span{font-size:12px;color:var(--muted)}.five-star-health{font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.45px}.five-star-health.good{color:var(--good)}.five-star-health.warn{color:var(--warn)}.five-star-health.bad{color:var(--bad)}.score-breakdown{display:grid;gap:8px}.score-row{display:flex;justify-content:space-between;gap:18px;border:1px solid var(--line-soft);border-radius:9px;padding:11px 12px}.score-row>div:first-child{display:grid;gap:4px}.score-row span{font-size:11px;color:var(--muted);line-height:1.4}.score-row.excluded{background:#f7f9fb;color:var(--muted)}.score-points{font-weight:800;white-space:nowrap}.settings-action-card{display:grid;grid-template-columns:56px 1fr;gap:12px;align-items:center}.settings-action-card>img,.settings-icon{width:50px;height:50px;object-fit:contain}.settings-action-card .button-row{grid-column:1/-1}.settings-icon{border-radius:12px;background:var(--accent-soft);display:grid;place-items:center;color:var(--accent);font-weight:850;font-size:13px}.five-star-add-row{display:flex;gap:8px}.five-star-add-row .text-input{flex:1;min-width:0}.five-star-inline{display:inline-flex;align-items:center;gap:7px;font-weight:700}.five-star-inline img{width:28px;height:28px;object-fit:contain}

/* Priority categories */
.priority-card-grid{display:grid;grid-template-columns:repeat(5,minmax(150px,1fr));gap:10px}.priority-card{border:1px solid var(--line);border-radius:12px;background:#fff;padding:14px;text-align:left;display:grid;gap:7px;color:var(--ink)}.priority-card:hover{border-color:#b8c5d0;background:#f8fbfc}.priority-card>span{font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.35px;color:var(--muted)}.priority-card>strong{font-size:21px}.priority-card>small{font-size:11px}.priority-card>small.good{color:var(--good)}.priority-card>small.bad{color:var(--bad)}.priority-stats{display:grid;grid-template-columns:1fr 1fr;gap:5px;margin-top:3px}.priority-stats b{font-size:10px;font-weight:650;color:#516170;background:#f5f7f9;border-radius:6px;padding:5px 6px}

@media(max-width:1250px){.priority-card-grid{grid-template-columns:repeat(3,minmax(150px,1fr))}}
@media(max-width:900px){.app-header-copy{display:grid;gap:2px}.page-banner{padding:16px 18px 12px}.customer-review-controls{grid-template-columns:1fr}.priority-card-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:650px){.app-header{padding:9px 14px}.app-data-through{white-space:normal}.page-banner{padding:14px}.local-filter-bar{margin:0}.local-filter-bar label,.local-filter-bar select,.local-filter-bar input[type=date]{width:100%;max-width:none}.five-star-add-row{display:grid}.priority-card-grid{grid-template-columns:1fr}.settings-action-card{grid-template-columns:44px 1fr}.settings-action-card>img,.settings-icon{width:40px;height:40px}}
.sidebar{overflow-y:auto}.local-filter-bar{margin-bottom:20px}

/* v1.9 selected rep scope */
.app-reporting-scope{font-size:11px;font-weight:800;color:var(--accent);background:var(--accent-soft);border-radius:999px;padding:4px 8px;white-space:nowrap}.scope-warning{margin-top:14px}
@media(max-width:900px){.app-reporting-scope{justify-self:start}}

.nav-badge{display:inline-flex;min-width:20px;height:20px;align-items:center;justify-content:center;margin-left:auto;padding:0 6px;border-radius:999px;background:#d97706;color:#fff;font-size:11px;font-weight:700}.nav-badge[hidden]{display:none}.account-type-checks{display:flex;flex-wrap:wrap;gap:10px 18px;margin-top:10px}.check-row{display:flex;align-items:center;gap:7px}.other-account-types{margin-top:18px;padding-top:16px;border-top:1px solid var(--line)}.other-account-types.is-disabled{opacity:.5}.table-link{cursor:pointer}

.settings-inline-action{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 16px;border:1px solid var(--line);border-radius:10px;background:#f8fbfc}.settings-inline-action .button{flex:0 0 auto}@media(max-width:650px){.settings-inline-action{align-items:stretch;flex-direction:column}.settings-inline-action .button{width:100%}}


/* v1.9.7 customer ranking table */
.customer-list-panel{overflow:hidden}.customer-table-wrap{overflow-x:hidden}.customer-table{table-layout:fixed;width:100%}.customer-table th,.customer-table td{padding:9px 8px}.customer-table th{vertical-align:middle}.customer-table .report-sort{padding:9px 8px}.customer-table .customer-col{width:29%;white-space:normal}.customer-table .status-col{width:15%;white-space:normal}.customer-table .sales-col{width:13%}.customer-table .prior-col{width:13%}.customer-table .change-dollar-col{width:12%}.customer-table .change-percent-col{width:9%}.customer-table .last-order-col{width:9%}.customer-name-link{max-width:100%;white-space:normal;line-height:1.25}.customer-meta{margin-top:3px;white-space:normal;line-height:1.25}.customer-status-stack{display:flex;flex-wrap:wrap;align-items:center;gap:4px;min-width:0}.customer-status-detail{width:100%;margin-top:2px;color:var(--muted);font-size:10px;white-space:normal}.customer-change{font-weight:700}.customer-change.good{color:var(--good)}.customer-change.bad{color:var(--bad)}.customer-table-tools .search-input{flex:1 1 240px;min-width:190px}.customer-table-tools .table-select{max-width:190px}.customer-table th[aria-sort] .report-sort{color:var(--ink);background:#eef4f7}
@media(max-width:1050px){.customer-table .customer-col{width:31%}.customer-table .status-col{width:14%}.customer-table .sales-col,.customer-table .prior-col{width:12%}.customer-table .change-dollar-col{width:12%}.customer-table .change-percent-col{width:10%}.customer-table .last-order-col{width:9%}.customer-table th,.customer-table td{padding-left:6px;padding-right:6px}.customer-table .report-sort{padding-left:6px;padding-right:6px}}
@media(max-width:760px){.customer-table-wrap{overflow-x:auto}.customer-table{min-width:760px}.customer-table .customer-col{width:220px}.customer-table .status-col{width:115px}.customer-table .sales-col,.customer-table .prior-col,.customer-table .change-dollar-col{width:105px}.customer-table .change-percent-col{width:85px}.customer-table .last-order-col{width:90px}}

/* v1.9.9 customer search, groups, and lifecycle */
.customer-picker{position:relative;min-width:0}.customer-picker-input{width:100%;min-width:220px}.customer-picker-results{position:absolute;z-index:80;top:calc(100% + 4px);left:0;right:0;max-height:320px;overflow:auto;background:#fff;border:1px solid var(--line);border-radius:10px;box-shadow:0 12px 32px rgba(20,40,60,.16);padding:5px}.customer-picker-results[hidden]{display:none}.customer-picker-results button{width:100%;border:0;background:#fff;text-align:left;padding:9px 10px;border-radius:7px;display:grid;gap:2px;color:var(--ink)}.customer-picker-results button:hover,.customer-picker-results button:focus{background:var(--accent-soft);outline:none}.customer-picker-results button strong{font-size:12px}.customer-picker-results button span{font-size:10px;color:var(--muted)}.customer-picker-empty{padding:10px;color:var(--muted);font-size:11px}.global-customer-picker{min-width:220px}.filter-bar .global-customer-picker .search-input{min-width:220px;padding:8px 9px;border:1px solid var(--line);border-radius:7px;background:#fff;color:var(--ink)}.report-control .customer-picker{width:100%}.report-control .customer-picker-input{min-width:0}.customer-closed-toggle{white-space:nowrap;font-size:12px;color:var(--muted)}.closed-account-note{margin-top:9px;padding:8px 10px;border-radius:8px;background:var(--bad-soft);color:var(--bad);font-size:11px;line-height:1.4;max-width:760px}.lifecycle-note{width:100%;resize:vertical}.form-field-wide{grid-column:1/-1}
.groups-layout{display:grid;grid-template-columns:270px minmax(0,1fr);gap:20px;align-items:start}.groups-sidebar-panel{position:sticky;top:76px;padding:15px}.groups-sidebar-panel .section-head{align-items:center}.groups-list{display:grid;gap:6px;margin-top:14px}.group-list-item{border:1px solid var(--line-soft);background:#fff;border-radius:9px;padding:10px;text-align:left;display:grid;gap:3px;color:var(--ink)}.group-list-item:hover{background:#f8fbfc}.group-list-item.active{border-color:var(--accent);background:var(--accent-soft)}.group-list-item strong{font-size:12px}.group-list-item span{font-size:10px;color:var(--muted)}.empty-mini{font-size:11px;line-height:1.5;color:var(--muted);padding:10px 2px}.group-member-tools{display:flex;gap:8px;align-items:center}.group-member-tools .search-input{flex:1}.group-member-picker{max-height:440px;overflow:auto;border:1px solid var(--line);border-radius:10px;padding:5px}.group-member-option{display:flex;gap:10px;align-items:flex-start;padding:9px 10px;border-radius:7px}.group-member-option:hover{background:#f7f9fb}.group-member-option span{display:grid;gap:2px}.group-member-option strong{font-size:12px}.group-member-option small{font-size:10px;color:var(--muted)}
@media(max-width:900px){.groups-layout{grid-template-columns:1fr}.groups-sidebar-panel{position:static}.customer-picker-input{min-width:0}.global-customer-picker{min-width:180px}}

/* v1.9.9.1 dashboard Net Sales drilldown */
.net-sales-drill-head{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:14px 16px;border-bottom:1px solid var(--line-soft)}
.net-sales-drill-controls{display:flex;flex-wrap:wrap;align-items:center;gap:10px;padding:12px 16px;border-bottom:1px solid var(--line-soft);background:#fbfcfd}
.net-sales-drill-controls .search-input{flex:1 1 280px;min-width:220px}
.net-sales-drill-filters{flex:0 0 auto}
.net-sales-drill-table{min-width:1040px}
.net-sales-drill-table th[aria-sort="ascending"] .report-sort,.net-sales-drill-table th[aria-sort="descending"] .report-sort{color:var(--ink);background:#eef4f7}
.net-sales-drill-row{cursor:pointer}
.net-sales-drill-row:focus{outline:2px solid var(--accent);outline-offset:-2px;background:#f8fbfc}
.net-sales-customer-name{color:#175f80}
.net-sales-open-count{margin-top:4px}
@media(max-width:760px){.net-sales-drill-controls{align-items:stretch}.net-sales-drill-controls .search-input{width:100%}.net-sales-drill-filters{width:100%}}

.account-scope-picker .customer-picker-results button[data-scope-value^="group:"]{background:#f7fbff;border:1px solid #dbeaff}.account-scope-picker .customer-picker-results button[data-scope-value^="group:"]:hover{background:var(--accent-soft)}
.dashboard-scope-banner{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:10px 14px;border:1px solid var(--accent);background:var(--accent-soft);border-radius:var(--radius)}.dashboard-scope-banner>div{display:grid;gap:2px}.dashboard-scope-banner strong{font-size:13px;color:var(--ink)}
.groups-layout.groups-collapsed{grid-template-columns:52px minmax(0,1fr)}.groups-sidebar-panel{transition:width .16s ease}.groups-sidebar-head{display:flex;align-items:center;justify-content:space-between;gap:8px}.groups-collapse-button{flex:0 0 auto}.groups-layout.groups-collapsed .groups-sidebar-panel{padding:10px 7px}.groups-layout.groups-collapsed .groups-sidebar-panel .groups-sidebar-copy,.groups-layout.groups-collapsed .groups-sidebar-panel .groups-list,.groups-layout.groups-collapsed .groups-sidebar-panel [data-new-group]{display:none}.groups-layout.groups-collapsed .groups-sidebar-head{justify-content:center}.groups-period-note{margin-top:10px}
.review-scope-tabs{display:flex;gap:6px;margin-bottom:14px}.review-scope-tabs .tab.active{background:var(--accent);color:#fff;border-color:var(--accent)}.group-review-select{width:100%;min-width:0;padding:9px;border:1px solid var(--line);border-radius:7px;background:#fff;color:var(--ink)}
@media(max-width:900px){.groups-layout.groups-collapsed{grid-template-columns:1fr}.groups-layout.groups-collapsed .groups-sidebar-panel{padding:10px 12px}.groups-layout.groups-collapsed .groups-sidebar-panel .groups-sidebar-copy{display:block}.groups-layout.groups-collapsed .groups-sidebar-head{justify-content:space-between}}

/* v1.9.10.2 dashboard customer performance layout */

.dashboard-customer-stack{display:grid;grid-template-columns:minmax(0,1fr);gap:16px;min-width:0}
.dashboard-customer-stack>.panel{width:100%;min-width:0}
.customer-performance-panel{padding:0;overflow:hidden}
.customer-performance-head{padding:16px 18px 12px;align-items:center}
.customer-performance-toggle{flex:0 0 auto}
.customer-performance-toggle .tab[disabled]{opacity:.45;cursor:not-allowed}
.customer-performance-table-wrap{max-height:455px;overflow:auto;border-top:1px solid var(--line-soft)}
.customer-performance-table{min-width:610px}
.customer-performance-table th{top:0}
.customer-performance-table th,.customer-performance-table td{padding:9px 10px}
.customer-performance-customer{white-space:normal;min-width:180px;line-height:1.25}
.customer-performance-customer .badge{margin-left:5px;vertical-align:middle}
.customer-performance-row{cursor:pointer}
.customer-performance-row:focus{outline:2px solid var(--accent);outline-offset:-2px;background:#f8fbfc}
@media(max-width:760px){.customer-performance-head{align-items:flex-start;flex-direction:column}.customer-performance-toggle{width:100%}.customer-performance-toggle .tab{flex:1}}

/* v1.9.11 quarter planning, lifecycle and typed dates */
.date-entry-control{display:flex;align-items:center;gap:5px;min-width:0}.date-entry-text{min-width:120px;width:126px;padding:7px 9px;border:1px solid var(--line);border-radius:7px;background:#fff;color:var(--ink);font-variant-numeric:tabular-nums}.date-picker-proxy{width:42px!important;min-width:42px!important;max-width:42px!important;padding:7px 5px!important;border:1px solid var(--line);border-radius:7px;background:#fff;color:transparent}.date-picker-proxy::-webkit-datetime-edit{display:none}.date-picker-proxy::-webkit-calendar-picker-indicator{margin:0;cursor:pointer;opacity:.8}.planning-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:16px}.outlook-panel{display:grid;gap:14px;align-content:start}.outlook-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:8px}.outlook-stat{border:1px solid var(--line-soft);border-radius:9px;background:#f8fafb;padding:10px;min-width:0}.outlook-stat span{display:block;color:var(--muted);font-size:10px;text-transform:uppercase;font-weight:750;letter-spacing:.3px}.outlook-stat strong{display:block;margin-top:5px;font-size:17px;line-height:1.15;overflow-wrap:anywhere}.outlook-stat small{display:block;margin-top:5px;color:var(--muted);font-size:10px;line-height:1.3}.outlook-stat small.good{color:var(--good)}.outlook-stat small.bad{color:var(--bad)}.outlook-month-list{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.outlook-month{border:1px solid var(--line-soft);border-radius:8px;padding:9px 10px;display:grid;gap:3px}.outlook-month span{font-size:10px;font-weight:800;text-transform:uppercase;color:var(--muted)}.outlook-month strong{font-size:14px}.outlook-month small{font-size:10px;color:var(--muted)}.outlook-month.future{background:var(--accent-soft);border-color:#cfe5ec}.outlook-preview{margin-top:0}.outlook-table-title{display:flex;justify-content:space-between;gap:12px;align-items:end}.outlook-customer-table{max-height:300px;border:1px solid var(--line-soft);border-radius:8px}.outlook-customer-row{cursor:pointer}.outlook-customer-row:focus{outline:2px solid var(--accent);outline-offset:-2px}.outlook-categories{font-size:11px;line-height:1.5;color:var(--muted)}
@media(max-width:1100px){.planning-grid{grid-template-columns:1fr}.outlook-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:650px){.date-entry-control{width:100%}.date-entry-text{flex:1;width:auto;min-width:0}.date-picker-proxy{flex:0 0 42px!important}.outlook-kpis{grid-template-columns:1fr 1fr}.outlook-table-title{display:grid}.outlook-month-list{grid-template-columns:1fr 1fr 1fr}}


/* v1.9.12 dashboard refactor and Sales Outlook */
.dashboard-kpi-grid{grid-template-columns:repeat(4,minmax(160px,1fr))}.dashboard-summary-kpis{grid-template-columns:repeat(5,minmax(150px,1fr))}
.dashboard-attention{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:16px 18px}
.dashboard-attention-copy{display:grid;gap:6px;min-width:0}
.dashboard-attention-copy>strong{font-size:28px;line-height:1;color:var(--ink)}
.dashboard-attention-copy p{margin:0;color:var(--muted);font-size:12px}
.dashboard-attention-badges{display:flex;flex-wrap:wrap;gap:6px}
.drilldown-step-head{display:flex;align-items:center;gap:12px;padding:14px 16px;border-bottom:1px solid var(--line)}.yesterday-drill-row{cursor:pointer}.yesterday-drill-row:hover{background:var(--accent-soft)}.yesterday-drill-row:focus-visible{outline:3px solid rgba(23,95,128,.22);outline-offset:-3px}
.outlook-filter-bar{display:flex;flex-wrap:wrap;gap:10px;align-items:end;padding:13px 14px;background:#fff;border:1px solid var(--line);border-radius:var(--radius)}
.outlook-filter-bar label{display:grid;gap:5px;color:var(--muted);font-size:11px;font-weight:650}
.outlook-filter-bar select{min-width:145px;max-width:220px;padding:8px 30px 8px 9px;border:1px solid var(--line);border-radius:7px;background:#fff;color:var(--ink)}
.outlook-scope-control{min-width:260px;flex:1}
.outlook-scope-control .customer-picker{min-width:240px}
.outlook-current-quarter{gap:16px}
.outlook-stat strong.good{color:var(--good)}
.outlook-stat strong.bad{color:var(--bad)}
.outlook-attention{font-size:11px;line-height:1.55}
@media(max-width:1180px){.dashboard-kpi-grid{grid-template-columns:repeat(2,minmax(145px,1fr))}}
@media(max-width:650px){.dashboard-kpi-grid{grid-template-columns:1fr 1fr}.dashboard-attention{align-items:flex-start;flex-direction:column}.dashboard-attention .button{width:100%}.outlook-filter-bar label,.outlook-filter-bar select,.outlook-scope-control{width:100%;max-width:none}.outlook-scope-control .customer-picker{min-width:0}}


/* v1.9.13 bonus target tracking */
.quarter-target-toolbar{display:flex;flex-wrap:wrap;align-items:end;gap:10px;margin-top:16px}.quarter-target-toolbar .form-field{max-width:180px}.quarter-target-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-top:14px}.bonus-target-panel{display:grid;gap:14px;border-color:#cfdbe5}.bonus-target-hero{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.bonus-target-primary{border:1px solid var(--line-soft);border-radius:10px;background:#f8fafb;padding:14px}.bonus-target-primary span{display:block;color:var(--muted);font-size:10px;text-transform:uppercase;font-weight:800;letter-spacing:.35px}.bonus-target-primary strong{display:block;margin-top:5px;font-size:28px;line-height:1.05}.bonus-target-primary small{display:block;margin-top:6px;color:var(--muted);font-size:11px}.bonus-progress{height:13px;border-radius:999px;background:#e7ecf0;overflow:hidden;border:1px solid var(--line-soft)}.bonus-progress-fill{height:100%;background:var(--accent);border-radius:999px}.bonus-progress-copy{display:flex;justify-content:space-between;gap:12px;color:var(--muted);font-size:11px;font-weight:650}.bonus-target-stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.bonus-target-footer{display:flex;justify-content:space-between;gap:16px;align-items:center;padding:11px 12px;border-radius:9px;background:var(--accent-soft);font-size:11px}.bonus-target-footer strong{font-size:12px}.bonus-target-footer span{color:var(--muted);text-align:right}
@media(max-width:900px){.quarter-target-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.bonus-target-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.bonus-target-footer{align-items:flex-start;flex-direction:column}.bonus-target-footer span{text-align:left}}
@media(max-width:650px){.quarter-target-grid{grid-template-columns:1fr 1fr}.bonus-target-hero{grid-template-columns:1fr}.bonus-target-primary strong{font-size:24px}.bonus-target-stats{grid-template-columns:1fr 1fr}.bonus-progress-copy{font-size:10px}}

/* v1.9.14.0 performance status */
.performance-status{margin-top:7px;font-size:11px;line-height:1.3;color:var(--muted,#6b7280);white-space:normal}
.performance-status.indexing,.performance-status.warming{color:#5b6673}
.performance-status.ready{color:#2f6f4e}
.performance-status.ready::before{content:'✓ ';font-weight:700}

/* CARL 2.0 web pilot */
.web-pilot-badge{display:inline-flex;align-items:center;width:max-content;max-width:100%;margin-bottom:8px;padding:4px 8px;border-radius:999px;background:#dceff5;color:#174f67;font-size:9px;font-weight:800;letter-spacing:.35px;text-transform:uppercase}
.web-status{position:fixed;z-index:1200;left:50%;bottom:18px;transform:translateX(-50%);max-width:min(620px,calc(100vw - 28px));padding:10px 14px;border-radius:9px;background:#183746;color:#fff;box-shadow:0 8px 28px rgba(0,0,0,.22);font-size:12px;font-weight:650;text-align:center}
.web-status.bad{background:#8f2d2d}.web-status.good{background:#246344}
.web-pilot-intro{display:grid;gap:16px}.web-pilot-intro .privacy-card{padding:14px;border:1px solid #bcdce8;border-radius:9px;background:#eef8fb}.web-pilot-intro .privacy-card strong{display:block;margin-bottom:5px;color:#174f67}.web-pilot-steps{margin:0;padding-left:22px;display:grid;gap:8px}.web-pilot-actions{display:flex;flex-wrap:wrap;gap:8px}.web-pilot-fineprint{color:var(--muted);font-size:11px;line-height:1.5}
@media(max-width:650px){.web-status{bottom:10px}.web-pilot-actions .button{width:100%}}

/* v1.9.16.0 RSM Performance */
.rsm-controls{display:flex;flex-wrap:wrap;gap:12px;align-items:end;padding:14px 16px;background:var(--panel);border:1px solid var(--line);border-radius:var(--radius)}
.rsm-controls label{display:grid;gap:5px;font-size:11px;font-weight:700;color:var(--muted)}
.rsm-controls .file-input{display:none}.rsm-control-copy{display:grid;gap:3px;padding:0 4px 2px;min-width:180px}.rsm-control-copy strong{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.3px}.rsm-control-copy span{font-size:12px;color:var(--ink)}
.rsm-source-strip{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:1px;border:1px solid var(--line);border-radius:var(--radius);overflow:hidden;background:var(--line)}
.rsm-source-strip>div{display:grid;gap:5px;padding:13px 14px;background:var(--panel);min-width:0}.rsm-source-strip span{font-size:10px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.35px}.rsm-source-strip strong{font-size:12px;line-height:1.35;white-space:normal}
.rsm-metric-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;align-items:start}.rsm-metric-card{min-width:0}.rsm-card-head{justify-content:space-between;align-items:center}.rsm-card-total{display:grid;gap:2px;text-align:right}.rsm-card-total span{font-size:10px;color:var(--muted);text-transform:uppercase;font-weight:700}.rsm-card-total strong{font-size:18px}.rsm-number-link{width:100%;text-align:right}.rsm-metric-card tfoot th{background:#f7f9fb;border-top:2px solid var(--line)}
.rsm-metric-card td.good,.rsm-metric-card th.good,.rsm-drill-panel td.good{color:var(--good);font-weight:700}.rsm-metric-card td.bad,.rsm-metric-card th.bad,.rsm-drill-panel td.bad{color:var(--bad);font-weight:700}.rsm-drill-panel{scroll-margin-top:90px}
@media(max-width:1180px){.rsm-source-strip{grid-template-columns:repeat(2,minmax(0,1fr))}.rsm-metric-grid{grid-template-columns:1fr}}
@media(max-width:650px){.rsm-controls>*{width:100%}.rsm-controls select,.rsm-controls input,.rsm-controls .button{width:100%}.rsm-source-strip{grid-template-columns:1fr}.rsm-card-head{align-items:flex-start}.rsm-card-total{text-align:left}}